Kattch helps established UK service businesses identify where enquiries, sales and time are being lost, improve the processes behind them, and — where it genuinely helps — implement practical automation to fix it. A short diagnostic conversation to understand how your business operates, quantify what it's costing you, then apply the right fix.
🔒 A short conversation to understand how your business works, spot where time, money or opportunities may be leaking, and work out what's worth fixing — no obligation.
Prefer to start yourself? Complete the Review online →
Reduce unnecessary admin and repetitive work.
Improve processes, remove duplication and help your systems work better together.
Stop enquiries, quotes and customer follow-ups from slipping through the gaps.
We diagnose before we prescribe. No tools or products are decided in advance.
A short conversation to understand how your business actually operates today — not how a product assumes it should.
Where possible, we put a real number on what a problem is costing — in time, money or lost opportunities.
We apply the right fix for the problem found — practical AI and automation where it genuinely helps, nothing more.
We check the fix actually worked, and look at what the next most valuable problem to fix might be.
Practical examples a Business Leak Review often uncovers — not a predetermined list of products.
Missed calls, slow responses or new enquiries not being picked up quickly enough.
See this solution →Quotes, reminders and repeat opportunities relying on somebody remembering to chase them.
Repetitive emails, data entry and moving information between systems by hand.
Important information spread across inboxes, spreadsheets and systems, making it difficult to see what needs attention.
Most businesses have a list of people who got in touch, then went quiet — enquiries that cost money to generate but never became customers. Kattch helps you go back to them properly, so you get another chance to convert leads you've already paid for, before spending more on new ones.
This works whatever these leads originally came from:
This isn't cold outreach to strangers.
Every person contacted has already shown real interest in your business — they enquired, asked for a quote, booked a consultation, or started a conversation that never finished.
The short walkthrough will show how a dormant lead list moves from review to carefully managed outreach and, where somebody is interested, back into a real conversation with your business.
People who already contacted your business, then went quiet.
A proper message based on what they originally asked about — not a blanket blast.
Replies get a real response, and the conversation picks back up.
Interested people are booked in or re-quoted, just like any new enquiry.
Business that would otherwise have stayed forgotten and written off.
Get value from leads you've already paid to generate
Rely less on constantly having to find new leads
Proper, systematic follow-up instead of leads being quietly forgotten
Recover opportunities your team doesn't have time to chase manually
See real conversations, appointments and revenue, not vague promises
Start on a small test batch of your list, not your whole database
Not necessarily. The right handover depends on the systems you already use. Kattch will agree a secure, practical way to work with the relevant contact data before anything begins.
Only contacts from your own business records who fit the agreed campaign criteria. The list is reviewed with you first; this is not bought-list cold outreach.
Usually the relevant contact records, enough context to understand the original enquiry, and guidance on your offer and tone. The exact requirements are agreed before the campaign starts.
The campaign setup must reflect your lawful basis, privacy information and suppression or opt-out records. Kattch will discuss the process with you, but your business remains responsible for confirming that the data can be used for the proposed outreach.
No. The aim is to give suitable dormant leads a clear, relevant reason to restart the conversation. Response and conversion depend on the list, offer, timing and market.
A short, no-obligation conversation about your existing lead list and whether reactivation is a sensible fit.
Particularly businesses with an established customer base, a busy operation and enough activity for small inefficiencies to become expensive — whether that's a trade business, clinic, professional service or something entirely different.
A rough starting point — the Leak Review gives you a real figure for your business.
An illustrative estimate only — the Leak Review looks at your actual numbers.
Which one fits depends on what you already know about the problem.
Not sure where revenue is leaking? For any established business that knows something isn't quite right but doesn't yet know where — enquiries, follow-up, admin or visibility. No sales pitch, no fixed outcome decided in advance.
Start with a Business Leak Review →Already have old leads sitting unused? For businesses that already know they're sitting on old enquiries, quotes or customer records that never converted — a direct route back to leads you've already paid for.
Explore Lead Reactivation →A short, no-obligation conversation. Tell us a little about your business and we'll be in touch to arrange a time.
Book a short, no-obligation Business Leak Review and find out what's worth improving.
Book a Kattch Business Leak Review